What items are eligible for returns?
Trovati Studio strives to have a generous and accommodating return policy. Because we have many international brands and custom pieces that come to us from abroad, some items cannot be returned.
The following items cannot be returned under any circumstance:
- Custom Orders (including furniture and decorative accessories)
- Recycled Outdoor Planters by Swahili African Modern
- Anywhere Fireplace Fuel
- Sale Items
The following items can be returned with 25% restocking fee.
- Decorative Pillows
- Home Decor
All other items are eligible for return/exchange.
Item(s) that are eligible for return must be received by Trovati Studio within 21 days of the date that the item was received. Returned items must be unused, unwashed, and undamaged. All items must be returned in their original packaging including shipping supports, packing, dust bags, gift boxes, and plastic wrap.