Frequently Asked Questions

  • January 1, 2019

    What are the shipping costs?

    We offer free shipping on orders over $125 within the contiguous 48 US states. Expedited shipping is available for select items.  Shipping rates on orders under $125 are calculated based on the purchased item's weight and dimensions. Shipping costs are...

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  • January 1, 2019

    Do I have to pay sales tax?

    Trovati Studio is required to collect sales tax on orders that are shipped to Florida addresses. Customers are responsible for all VAT, sales taxes, and import duties for international orders.

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  • June 26, 2014

    Can I cancel my order?

    You can cancel an order before it is shipped only if you contact Trovati within 12 hours of the order. This applies only on business days, otherwise the order is unable to be cancelled.

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