Gift Card FAQ

How does a virtual gift card work?

The Trovati gift cards are delivered by email and contain instructions to redeem them at checkout. From there, you can print out your gift card or forward it on to the recipient of your choice.

Where will my gift card be sent?

The Trovati Virtual Gift Card will be sent to the recipient's email address, not to the shipping address that you provide. Our gift cards have no additional processing fees.

Can I use my gift card more than once?

Yes, you may use your gift card as many times as it takes to deplete the amount on the gift card.

Can more than one gift card be used towards a purchase?

Yes, you may use multiple gift cards in one transaction.

How can I check my gift card balance?

The balance is displayed beside the gift card when applied to a cart during checkout. You can also check your balance by visiting the link sent to you via email during the time of gift card purchase.

Can a gift card pay for shipping and taxes?

Yes. The gift card is applied to the final order total which includes shipping and taxes.

Can I use a discount code when paying with a gift card?

Of course! Our gift cards are just like any other form of payment.

Where can the gift card be used?

This card may be redeemed at or in-store at our Grand Rapids location.

What if I want a different amount than the ones that are listed?

If you'd like to purchase an amount not listed, please contact us by phone or email.

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